From the first question to follow-up, all online

No referral and no waiting room. Here’s what happens from the moment you start the pre-screen.

AHPRA-registered doctorsPhone or videoNo referral needed

Step 01

Take the 30-second pre-screen

Tell us what you’d like help with, how long it’s been going on and what you’ve already tried, then leave your contact details. You don’t need a referral.

Step 02

You get an email

We email you about your eligibility. If it doesn’t look like a fit, we’ll tell you.

Step 03

Talk to your doctor

Your doctor calls you by phone or video and goes through your symptoms, your history, your current medicines and what you’ve tried. They decide whether a natural therapy is clinically appropriate. Treatment isn’t guaranteed.

Step 04

Ongoing care

If you start treatment, your doctor explains how to use it safely and what to expect. Follow-up consults check how it’s going, and your plan changes if it needs to.

What your doctor covers

A first consult is a conversation, not a form. Expect to talk about:

Your symptoms, and how long they’ve been going on
What you’ve already tried, and how it went
Sleep, mood, stress and daily life
Your medical history and current medicines
Work, driving and anything else that affects what’s suitable

Before your consult. Jot down the treatments you’ve tried and a list of every medicine and supplement you take.

Have any reports, results or letters from other doctors handy.

Video or phone? Either works. Pick whichever you’re more comfortable with.

What we do, and what we don’t

What we do

Assess whether a natural therapy is clinically appropriate for ongoing symptoms, set up a treatment plan where it is, and follow up.

What your GP does

Everyday care, tests, scans, referrals and hands-on examinations. We’re not a general practice, so keep your regular GP.

Never online

Emergencies. Call 000 or go to your nearest emergency department.

Bulk-billed consults, no surprises

Step 1

Pre-screen

30 secondsOnline

A few quick questions about what’s going on and what you’ve already tried.

No obligation.

Start the pre-screen

Step 2

Bulk billed

Doctor consult

Phone or videoMedicare card

An AHPRA-registered doctor talks through your health history and your options. If it’s clinically appropriate, you’ll leave with a personalised treatment plan.

Check your eligibility

Step 3

Ongoing care

Treatment and follow-up

If treatment is prescribed, you pay the pharmacy that supplies it. Your doctor talks you through likely costs first.

Follow-up consults are booked as you need them.

How it works

The pre-screen is free. Doctor consults are bulk billed with a valid Medicare card. Treatment isn’t covered by Medicare.

Is Green Clinic right for you?

Green Clinic is for adults whose symptoms have stuck around. It may suit you if you:

Are 18 or overGreen Clinic sees adults, anywhere in Australia.

Have had symptoms for three months or moreSomething ongoing, not something that started last week.

Have already tried other treatmentsThe standard options haven’t helped enough, or the side effects were a problem.

This is a guide only. Eligibility is decided by your doctor after a consultation.

Check your eligibility

Ready to explore your options? Start with the pre-screen.

It takes about 30 seconds and it’s free. You’ll get an email about your eligibility.

Check your eligibility How it works